Terms & Conditions – Kosmee

Last Updated: October 9, 2026

Welcome to Kosmee. By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our store.

1. General Terms

Kosmee provides an online shopping platform offering cosmetics, beauty products, jewellery, wallets, makeup organizers, and fashion accessories. By using our website, you confirm that you are legally permitted to make purchases under applicable laws.

2. Products and Descriptions

We aim to display accurate product descriptions, images, colours, and details. However, slight variations in colour, appearance, or packaging may occur due to lighting, photography, or manufacturer updates.

Product availability may change without prior notice.

3. Prices and Payments

All product prices are displayed on our website in the currency specified at checkout. Prices, offers, and promotions may change without prior notice.

Orders are subject to successful payment or confirmation of the selected payment method. Any applicable delivery charges will be communicated during checkout or before order confirmation.

4. Orders and Confirmation

After placing an order, customers should provide accurate contact and delivery information. Kosmee may contact customers to confirm order details.

We reserve the right to review, decline, or cancel an order where necessary, including in cases of incorrect pricing, suspected fraud, inaccurate information, or product unavailability, subject to applicable law. If payment has already been received for a cancelled order, any required refund will be arranged in accordance with applicable law.

5. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated time communicated to customers. Delivery times may vary depending on location, courier services, weather, holidays, and other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and contact number.

6. Returns, Refunds, and Exchanges

All return, refund, and exchange requests are handled according to our Return & Refund Policy. Customers should review that policy before placing an order.

Nothing in these Terms limits any rights that customers may have under applicable consumer protection laws.

7. Promotions and Discounts

Promotional offers, discount codes, and special deals may be subject to specific conditions, validity periods, and product exclusions. Offers cannot be combined unless expressly stated.

8. Intellectual Property

All website content, including text, logos, graphics, product images, and branding, belongs to Kosmee or its respective owners and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or commercially use our content without prior permission, except as permitted by law.

9. Website Use

Customers agree not to misuse our website, interfere with its operation, attempt unauthorized access, submit fraudulent orders, or engage in unlawful activities through our store.

We may restrict access where reasonably necessary to protect our website, customers, and business.

10. Third-Party Services

Our store may use third-party services, including payment processors, courier companies, and Shopify features. Their services may be governed by separate terms and privacy policies.

11. Limitation of Liability

To the extent permitted by applicable law, Kosmee is not responsible for indirect losses arising from website interruptions or circumstances beyond our reasonable control. Nothing in these Terms excludes liability that cannot legally be excluded.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.

13. Changes to These Terms

Kosmee may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised date. Continued use of our website after changes take effect is subject to applicable law.

14. Governing Law

These Terms & Conditions are subject to the applicable laws of Pakistan, to the extent relevant to our business and transactions, and subject to any mandatory consumer rights or legal requirements.